MARKETING SERVICES: TERMS OF SERVICE AGREEMENT
- Scope of Services
- We will provide marketing services in accordance with your chosen package(s). For full details of packages, see Marketing Packages Outline document.
- Any services outside of the agreed package(s) will require a separate agreement and additional fees.
- Payment Terms
- Payment is required in full as discuss for each milestone of the project.
- Admin fees are non-refundable, except as otherwise expressly stated in these terms.
- Late monthly payments will result in programme cancelation which may require a re-joining fee.
- Additional costs may apply for third-party tools, ads or software but will be discussed and agreed in advance.
- Payments should be made to: 360 Empowerment Ltd, Sort Code: 04-03-33, Account No: 4387 5180.
- Contract Duration
- Contract can start and stop as required.
- Either party may terminate the contract with 30 days’ notice.
- Re-joining us might result in new admin fees.
- Confidentiality
- We agree to maintain confidentiality of all sensitive business information and marketing strategies provided by you.
- We will not share your data with third parties without your permission.
- Intellectual Property (IP) Rights
- Upon full payment, you will own the rights to all creative work produced, including designs, content, and marketing materials.
- We retain the right to use the work in our portfolio unless otherwise agreed.
- Performance & Reporting
- Success will be measured against KPIs (e.g., website traffic, conversions, lead generation).
- Where necessary, we will provide feedback on performance, insights and recommended adjustments.
- You agree to review and provide feedback in a timely manner to ensure the project stays on track.
- Revisions and Approvals
- You are entitled to 3 rounds of revisions per deliverable.
- All deliverables will be submitted for your approval after the agreed all fees are paid.
- Additional work, revisions or changes outside the original scope will be billed separately.
- Client Responsibilities
- You agree to provide access to relevant systems, accounts (e.g., website, social media) and any necessary content or materials.
- Timely feedback and clear communication are required from you to ensure successful project completion.
- No Guarantees on Results
- While we strive to deliver excellent results, we do not guarantee specific outcomes (such as sales, rankings or traffic increases) as results are influenced by multiple factors beyond our control.
- Indemnification
- Both parties agree to protect each other from legal claims, damages, or liabilities arising from the services provided.
- Liability Limitations
- We are not responsible for any indirect, special, or consequential damages resulting from our services.
- Force Majeure
- Neither party shall be held responsible for delays or failures in performance due to events beyond their reasonable control (e.g., natural disasters, strikes, government actions, technical issues).
- Dispute Resolution
- In the event of a dispute, both parties agree to first attempt resolution through mediation or arbitration.
- This agreement is governed by the laws of UK.
- Termination
- Either party may terminate the agreement with 30 days’ written notice.
- In the event of early termination, you will be responsible to pay for any services already completed and any outstanding fees will be due immediately.
- Amendments
- We reserve the rights to make changes to our services.
- Any changes that will affect you will be discussed with you in advance.
- Data Protection and Compliance
- We will handle all client and customer data in compliance with applicable data protection laws (e.g., GDPR).
- Both parties agree to follow relevant privacy regulations and safeguard sensitive data.
- Asset Transfer Upon Completion
- Upon completion or termination of services, all relevant assets (e.g., content, designs, accounts) will be made accessible to you upon request in writing.
Proof of payment is required before any work commences.
By signing up for any of our packages, you agree to abide by these terms and conditions.
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